Frequently Asked Questions

MediSentry provides a range of HIPAA-compliant services essential for healthcare providers to securely send, receive, and manage patient health information (PHI). Key offerings include cloud EMR/EHR communications management through MediSentry-ENS, secure email-to-fax, push & email notifications, military-grade data encryption and transmission security, stringent access control, advanced network and application security, comprehensive compliance with HIPAA regulations, and robust disaster recovery and business continuity strategies. 

MediSentry is guided by zero retention & trust posture. To safeguard healthcare data, MediSentry implements multiple security measures. These include 256-bit AES and TLS encryption for data at rest and in transit, secure data centers compliant with various security standards, access controls for data breach prevention, advanced network and application security features, detailed audit trails, adherence to HIPAA regulations, and strong privacy policy enforcement. 

Yes. MediSentry services are designed for seamless integration with existing Electronic Health Records (EHR) or Electronic Medical Records (EMR) systems. This integration facilitates electronic faxing directly from EHR/EMR systems, supports secure communication aligned with HIPAA standards, aids in patient health information exchange, and ensures data encryption. Customizable solutions are provided to enhance patient care and streamline healthcare providers’ workflows. 

The costs associated with MediSentry services are not specified but typically depend on factors like service type, subscription model, usage-based pricing, initial setup, custom features, ongoing support, and training requirements. For precise pricing, direct contact with MediSentry or complete our simple form. 

MediSentry includes comprehensive support and training with its solutions, including 24/7 customer support, technical assistance, on-boarding sessions, customized training programs, a range of educational resources, continuous updates on new features and regulations, assistance with regulatory compliance, and support for service integration. These services aim to ensure effective use of MediSentry solutions in enhancing healthcare delivery. For detailed information contact MediSentry directly is advised.